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I just got my iPhone 13 Pro 2 weeks ago. I got a new pair of lightning headphones to use with with them. When I plug in the headphones, a beep comes through so I know they connect and are capable of sound. But, when I try to play music or YouTube videos, the sound still comes from the speakers. Is there a fix for this, or do I need to buy another pair of headphones?
iPhone 13 Pro, iOS 15
Update: I plugged these new headphones into my girlfriends iPhone 11 and they were immediately recognized. I know the port to my 13 works because it charges just fine.
Update: I plugged these new headphones into my girlfriends iPhone 11 and they were immediately recognized. I know the port to my 13 works because it charges just fine.
The phone is brand new and the lightning port has nothing in it
Different pins are used for charging than audio input/output. Get a flashlight and a toothpick and clean your Lightning port. If that doesn't work click on the Get Support link at the top right of this page to start the service process.
Even brand new it can have something in it. But if you don’t see anything then click on the Get Support link at the top right of this page to start the service process.
My lightning headphones connect, but the sound still comes from the phones speakers
