citrix for epic not working with ventura

I could not find anywhere on the citrix website any indication it was compatible with Ventura. You should contact Citri Customer Support and find out if it is.

In the meantime you can try the following: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

May I offer a suggestion for future upgrades and updates: get an external SSD and clone your boot drive to it with Carbon Copy Cloner . Use CCC to keep the clone up to dat on a weekly basis. When the next system update appears boot into the clone and update and test your important apps. If all goers well you can boot back into your internal drive and uipdate it.

An excellent source for external SSDs is OWC (MacSales.com). Give their customer support a call to find out what they recommend for your particular Mac, workflow and budget. I'm just a very satisfied customer using a variety of their products.

What that means is that you may have some other 3rd party software that's interfering with Citrix. Safe Mode just repairs the disk if needed and stops all 3r party apps from loading automatically.

Download and run Etrecheck.  Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support  to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.

Copy the report

and use the Additional Text button to paste the report in your reply.

Then we can evaluate the report to see if we can determine the cause of the problem.

I don't see any of the usual suspects. However, one of the Dropfiles was unsigned and gave a possible adware indication. Make sure you have the very latest Dropbox version installed.