You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ___D___
___D___ Author
User level: Level 1
43 points

Keyboard buttons unresponsive, after selecting "View Album" while phone is in landscape position. 

Date: 

   2022-11-06 13:40 U(-8)


Device: 

   iPhone 13


System:  

   iOS 16.1 (20B82)


App: 

   "Photos" / 

   "Albums" / 

   "Recently Deleted"

   (or "Hidden") /

   "View Album"


Issue: 

   Keyboard buttons unresponsive, after selecting "View Album" while phone is in landscape position.  


Scope:  

   Local to "Photos" app.  


Summary:  

In "Photos" app, Scroll down to "Recently Deleted".  

Select "Recently Deleted"(or "Hidden").  

Rotate iPhone to landscape position. 

Select "View Album".

Keyboard screen will open for "Passcode", but the keyboard buttons are unresponsive.  

Rotate iPhone to portrait position and keyboard buttons still unresponsive.  

Posted on Nov 6, 2022 2:53 PM

Reply
Question marked as Top-ranking reply
User profile for user: brbo
brbo
User level: Level 8
35,879 points

Posted on Nov 7, 2022 4:24 PM

Hi, and Welcome to the Apple Community.


Thank you for posting such a great description of your recent experience.


You might be interested in Apple Support's article:

What to do: If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open – Apple Support 


Or

If the same situation keeps recurring, and you think it is a software bug:

You might want to send feedback to reach those who work behind the scenes.

They will likely not reply, but if others are also reporting similar experiences,

we may see changes in a future update:


There's a webform online for feedback:

Feedback - Photos - Apple


We are all Apple users, like yourself, in this community.

All the best :-)

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: brbo
brbo
User level: Level 8
35,879 points

Nov 7, 2022 4:24 PM in response to ___D___

Hi, and Welcome to the Apple Community.


Thank you for posting such a great description of your recent experience.


You might be interested in Apple Support's article:

What to do: If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open – Apple Support 


Or

If the same situation keeps recurring, and you think it is a software bug:

You might want to send feedback to reach those who work behind the scenes.

They will likely not reply, but if others are also reporting similar experiences,

we may see changes in a future update:


There's a webform online for feedback:

Feedback - Photos - Apple


We are all Apple users, like yourself, in this community.

All the best :-)

Reply

Keyboard buttons unresponsive, after selecting "View Album" while phone is in landscape position. 

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up