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On our iMac at startup, we are only seeing wallpaper. No menu bar and no dock. I had selected extended screen prior to this. Have tried getting back in to System Preferences but I can't even do that right now. HELP!
iMac
Hi, Appleandnetgearrouter
could you tell us more about your iMac please?
there should be a model number on the “foot” of your iMac… it starts with “A, then 4 numbers”… write that down/remember it and go to everymac.com ( there should be a search feature there, it’ll tell you if you have an Intel iMac or an M1 iMac… what to do next depends on what kind of iMac you have …
Try this for an M1 Mac ( apple silicon)
If your Mac starts up to a blank screen - Apple Support
john b
Hi, Appleandnetgearrouter
could you tell us more about your iMac please?
there should be a model number on the “foot” of your iMac… it starts with “A, then 4 numbers”… write that down/remember it and go to everymac.com ( there should be a search feature there, it’ll tell you if you have an Intel iMac or an M1 iMac… what to do next depends on what kind of iMac you have …
Try this for an M1 Mac ( apple silicon)
If your Mac starts up to a blank screen - Apple Support
john b
Why is a wallpaper the only thing showing on our iMac when it starts up?
