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User profile for user: Matt1928
Matt1928 Author
User level: Level 1
5 points

Homepod music randomly pauses

Hello!


I have a Homepod which randomly pauses music (Apple Music) for one second then it countinues playing. Sometimes it does not happen at all for one day, sometimes it happens 5 times in an hour. It does not matter whether I play music through airplay or I ask siri to play music, the problem remains.


It is updated to the latest software version, I have restarted it, I have reseted it, I have changed my router (and restarted and reseted the router), while I have a stable and good internet connection.


Does anyone have a solution?


Thanks!

HomePod, 16

Posted on Jan 2, 2023 1:24 PM

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User profile for user: JJRASC
JJRASC
User level: Community Specialist

Jan 3, 2023 3:15 PM in response to Matt1928

Hello Matt1928, 

Thank you for posting to the Apple Support Communities. 


You have done some great troubleshooting already. One more thing to check is that the Wi-Fi network that your HomePod is connecting to is using the recommended settings for Apple devices. 


Please check the recommendations in the following Apple Support article: Recommended settings for Wi-Fi routers and access points. 


If you continue to notice an issue when using Apple Music, please contact Apple Support for more help.

Have a great day!

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Homepod music randomly pauses

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