Unable to play 'The Help' movie on multiple Roku TVs but works on iPhone and Apple TV box

i cant get the movie "the help" tonplay on multiple roku tvs. i can get it to olay on my iphone and on an apple tv box. it says unable to connect try again or settings. other movies work just fine at least the few i tried

I know I have watched on one of the Roku devices in the past and other movies work so something specific to at least this movie.

[Re-Titled by Moderator]