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denyl242 Author

Level 1

4 points

Account disabled in the App Store and iTunes message

How do I fix my iPhone 7 when I get the; ‘your account has been disabled in the App Store and iTunes?

I received an email reply from Apple support suggesting that I have to contact the Apple security team but I have no options to do so. My local authorized Apple dealer has advised that it cannot be fixed by them!! I cannot update any apps and have now totally lost access to my WhatsApp app which I need for work!

Very Very frustrating trying to resolve this as I do not know how to contact Apple security by phone, I live in Trinidad & Tobago in the Caribbean

iPhone 7, iOS 13

Posted on Feb 5, 2020 3:19 PM

Top-ranking reply

razmee209

Level 10

193,782 points

Posted on Feb 5, 2020 3:29 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Account disabled in the App Store and iTunes message

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