My airpods pro connect to my iphone 11 but can’t play music or video. When connected It freezes up any music or video app. When i disconnect it, it plays fine with my speaker or other bluetooth devices.
The weird thing is that it plays fine on my wife’s iphone 11. Please help!
iPhone 11, iOS 14
If you have an iWatch In order for the AirPod to work properly you must turn off the Bluetooth on your iWatch. Once you do that reconnect you AirPod Pro and it will work with no issues. This only happens with the AirPod Pro.
I tested the with regular Apple AirPods and you can have both iWatch and AirPods connected at the same time.
Seems to be an issues the the phone trying to hand off Bluetooth audio to the AirPod Pro while your iWatch is constantly connected via Bluetooth.
Apple has to find a solution to be able to have both just like the old AirPods.
Sadly so
If they’re genuine there really shouldn’t be a problem ?
Shouldn’t need to with genuine ones
Agreed. C'mon Apple. We should be able to just put on our AirPod Pros and enjoy. Not go thru all this craziness.
Yes but if you can’t use them together they’re fake
Yes but if you can’t use them together they’re fake
Yes did that a few times. I was troubleshooting with apple support for an hour. They stated to take it in to an apple store
AIRPODS PRO CONNECT BUT WONT PLAY
