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Printer trouble after power outage.

Printer won't print after a recent power outage. Using a LaserJet Pro 400 M401dn


Computer gives this message - “hpPostProcessing.bundle” will damage your computer.

iMac Pro

Posted on Oct 31, 2020 6:40 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2020 6:44 AM

TDibs wrote:

Printer won't print after a recent power outage. Using a LaserJet Pro 400 M401dn

Computer gives this message - “hpPostProcessing.bundle” will damage your computer.



This is not a power outage problem/


HP's security certificate has expired. Search HP for a resolve here. 
Your Mac has encountered an expired security certificates.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Utility-fails-with-Code-Signature-Invalid-MacOS-10-15-7/td-p/7823883/highlight/true



Do not feel alone here, there is currently a HP issue…update your software:


Open >System Preferences>Software Update (Command R will reload and do a fresh check)


Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)


or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

The solution is to download this package which will update drivers AND THE CERTIFICATE:


ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have an issue, and listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


you can also try reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


2 replies
Question marked as Top-ranking reply

Oct 31, 2020 6:44 AM in response to TDibs

TDibs wrote:

Printer won't print after a recent power outage. Using a LaserJet Pro 400 M401dn

Computer gives this message - “hpPostProcessing.bundle” will damage your computer.



This is not a power outage problem/


HP's security certificate has expired. Search HP for a resolve here. 
Your Mac has encountered an expired security certificates.

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Utility-fails-with-Code-Signature-Invalid-MacOS-10-15-7/td-p/7823883/highlight/true



Do not feel alone here, there is currently a HP issue…update your software:


Open >System Preferences>Software Update (Command R will reload and do a fresh check)


Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)


or Apple direct download:

https://support.apple.com/kb/dl1888?locale=en_US


If you have continued issue:

The solution is to download this package which will update drivers AND THE CERTIFICATE:


ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg 


download link above at the ftp address




If you still have an issue, and listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.



Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


you can also try reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


Printer trouble after power outage.

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