Level 1

31 points

21 Honda CRV Apple CarPlay issues

Brand new 21 CRV. I’ve been having Apple CarPlay connection issues since day 1. It originally connected, then suddenly disconnected, then lost. I’ve tried the various fixes. Unplug and plug back the USB, remove and reconnect iPhone connection. Tried various cables. A reset holding the power button worked once. I also did the actual reset to factory too. It works intermittently, so frustrating!

Its definitely buggy. You would think by now Honda and Apple would have this working flawlessly!!

Has anyone actually found a permanent fix? Does any Honda owner actually have an ongoing stable connection experience with their iPhone and Apple CarPlay? If yes, please share your iPhone model, iOS, any solutions you may have found. Thanks.

I have an iPhone X, with iOS 14.3.

iPhone X

Posted on Dec 20, 2020 7:38 PM

Top-ranking reply

JanDarc1

Level 1

8 points

Posted on May 24, 2021 3:00 AM

Found 3 things that in combination made it work again!

CarPlay settings - allow CarPlay when phone is locked
Face ID & Passcode - allow USB Accessories
Reboot the CRV system by holding down the Volume knob until you get the ‘reboot’ command.

Worked for me as follows - before starting the car, removed USB cable, settings in phone adjusted as above, rebooted CRV system. Mine is working again after a few very annoying weeks.

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124 replies

May 13, 2021 5:17 AM in response to AppManCan

You’re definitely not alone. My 2021 CRV is having the same problems. Very frustrating.

May 17, 2021 7:32 AM in response to bjones81574

https://automobiles.honda.com/information/customer-relations

Jul 13, 2021 2:57 PM in response to boyyeetworld

How do you do a reset in your car? Do you have to take it to the dealer or can you do at home?

Lee_Bo

Level 1

21 points

Jul 13, 2021 4:18 PM in response to Deborah_J_S

You should be able to factory reset your infotainment systems unit from the units settings menu.

Aug 26, 2021 3:44 AM in response to Jantres

Jantres, the 2021 CR-V does not have wireless CarPlay.

Sep 13, 2021 6:42 PM in response to Jantres

Hello! How do I get to that setting to adjust the data connection!?

Sep 13, 2021 6:45 PM in response to KSpeedy01

There is no low data connection option in the 2021 CR-V. It doesn't use wireless CarPlay. A few of the earlier posts are talking about completely different vehicles.

Sep 13, 2021 6:47 PM in response to bjones81574

Would you know if that option is available in a 2021 Honda Accord?

Sep 15, 2021 7:07 PM in response to ahsin01

I also had a 6S but had the same issues. I now have a 12 pro max which I though might be the answer to my woes but...no. Same problems as the 6s...and everything in between apparently.

gp2023

Level 1

8 points

Oct 23, 2021 8:44 PM in response to AppManCan

SAME ISSUE!!!! It is so frustrating!

RMBPMP

Level 1

8 points

Nov 6, 2021 6:12 PM in response to AppManCan

It sucks same experience with my 2020.

Dec 10, 2021 6:32 PM in response to AppManCan

I lost the connectivity a couple of days ago and have searched for solutions/answers without luck!!!!!

Jan 20, 2022 11:35 AM in response to AppManCan

Same. Super buggy. And after installing 15.2.1 on my iPhone 11Pro last night, it won’t connect at all - even after resetting the system.

Jsodeman

Level 1

4 points

Aug 5, 2021 1:53 PM in response to AppManCan

I picked my CRV up from the service department for this same issue yesterday, after six days of the dealership trying to replicate the issue. I had it back less than 12 hours and it glitched again. Car play locks the screen saying "searching" and stays there. I have restarted my phone (an 11) used an 8 and a 10 with the same issue. I also get an error of "attach compatible device." I held the power button for 10 seconds to reset and it works now...but for how long.

cfrey1

Level 1

8 points

Oct 15, 2021 7:23 AM in response to AppManCan

I have the same issues with my 2020 Civic. I've reset it numerous times and when I took it to the dealership they did the same thing like that was supposed to fix it. If anyone finds a permanent solution I'd love to hear it.

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21 Honda CRV Apple CarPlay issues