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AppManCan Author

Level 1

29 points

21 Honda CRV Apple CarPlay issues

Brand new 21 CRV. I’ve been having Apple CarPlay connection issues since day 1. It originally connected, then suddenly disconnected, then lost. I’ve tried the various fixes. Unplug and plug back the USB, remove and reconnect iPhone connection. Tried various cables. A reset holding the power button worked once. I also did the actual reset to factory too. It works intermittently, so frustrating!

Its definitely buggy. You would think by now Honda and Apple would have this working flawlessly!!

Has anyone actually found a permanent fix? Does any Honda owner actually have an ongoing stable connection experience with their iPhone and Apple CarPlay? If yes, please share your iPhone model, iOS, any solutions you may have found. Thanks.

I have an iPhone X, with iOS 14.3.

iPhone X

Posted on Dec 20, 2020 7:38 PM

Top-ranking reply

JanDarc1

Level 1

8 points

Posted on May 24, 2021 3:00 AM

Found 3 things that in combination made it work again!

CarPlay settings - allow CarPlay when phone is locked
Face ID & Passcode - allow USB Accessories
Reboot the CRV system by holding down the Volume knob until you get the ‘reboot’ command.

Worked for me as follows - before starting the car, removed USB cable, settings in phone adjusted as above, rebooted CRV system. Mine is working again after a few very annoying weeks.

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Similar questions

124 replies

Lee_Bo

Level 1

21 points

Jul 13, 2021 4:18 PM in response to Deborah_J_S

You should be able to factory reset your infotainment systems unit from the units settings menu.

Aug 26, 2021 3:44 AM in response to Jantres

Jantres, the 2021 CR-V does not have wireless CarPlay.

Cartek

Level 1

4 points

Sep 8, 2021 5:39 PM in response to ahsin01

I have a 12pro. I tried the turning off Bluetooth and turning on WiFi. Still has the same issue. Everybody I talk to says it’s the Honda Radio not keeping up with software updates in the phones.

Sep 8, 2021 6:24 PM in response to fkwilliams207

It has been over a month now and, knock on wood, the factory reset of the infotainment system worked. We haven’t had any issues with either of our iPhones (xs max and iPhone 12) connecting since.

Sep 13, 2021 6:42 PM in response to Jantres

Hello! How do I get to that setting to adjust the data connection!?

Sep 13, 2021 6:45 PM in response to KSpeedy01

There is no low data connection option in the 2021 CR-V. It doesn't use wireless CarPlay. A few of the earlier posts are talking about completely different vehicles.

Sep 13, 2021 6:47 PM in response to bjones81574

Would you know if that option is available in a 2021 Honda Accord?

Sep 15, 2021 7:07 PM in response to ahsin01

I also had a 6S but had the same issues. I now have a 12 pro max which I though might be the answer to my woes but...no. Same problems as the 6s...and everything in between apparently.

AppManCan Author

Level 1

29 points

Oct 13, 2021 10:25 AM in response to AppleKM2020

Yep, it’s certainly a Honda issue. I am still experiencing issues regularly, this after the head unit was replaced in my 21 CRV Black Edition. It’s a design flaw. Very disappointed with Honda.

ptwilli1

Level 1

8 points

Oct 15, 2021 7:41 AM in response to cfrey1

I noticed today after restarting my iPhone that I had to reboot the accord head unit again. Before that it worked great for several weeks but I agree it must be a Honda issue.

gp2023

Level 1

8 points

Oct 23, 2021 8:44 PM in response to AppManCan

SAME ISSUE!!!! It is so frustrating!

RMBPMP

Level 1

8 points

Nov 6, 2021 6:12 PM in response to AppManCan

It sucks same experience with my 2020.

Dec 10, 2021 6:32 PM in response to AppManCan

I lost the connectivity a couple of days ago and have searched for solutions/answers without luck!!!!!

Jan 19, 2022 10:36 AM in response to AppManCan

I have had similar issues with CarPlay in my 2021 CRV. I rebooted the computer (press the on/off knob for 5 seconds and select Yes to reboot), and that seems to have fixed the issue... for now.

Jan 19, 2022 10:45 AM in response to davidrheadjr

Also, Apple had an update a couple of days ago to solve the apple car play issues. The reboot worked for mE before the IOS update.

21 Honda CRV Apple CarPlay issues