21 Honda CRV Apple CarPlay issues

Brand new 21 CRV. I’ve been having Apple CarPlay connection issues since day 1. It originally connected, then suddenly disconnected, then lost. I’ve tried the various fixes. Unplug and plug back the USB, remove and reconnect iPhone connection. Tried various cables. A reset holding the power button worked once. I also did the actual reset to factory too. It works intermittently, so frustrating!

Its definitely buggy. You would think by now Honda and Apple would have this working flawlessly!!

Has anyone actually found a permanent fix? Does any Honda owner actually have an ongoing stable connection experience with their iPhone and Apple CarPlay? If yes, please share your iPhone model, iOS, any solutions you may have found. Thanks.

I have an iPhone X, with iOS 14.3.

iPhone X

Posted on Dec 20, 2020 7:38 PM

Top-ranking reply

JanDarc1

Level 1

8 points

Posted on May 24, 2021 3:00 AM

Found 3 things that in combination made it work again!

CarPlay settings - allow CarPlay when phone is locked
Face ID & Passcode - allow USB Accessories
Reboot the CRV system by holding down the Volume knob until you get the ‘reboot’ command.

Worked for me as follows - before starting the car, removed USB cable, settings in phone adjusted as above, rebooted CRV system. Mine is working again after a few very annoying weeks.

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124 replies

DWElwell

Level 1

9 points

Dec 21, 2021 10:43 AM in response to AppManCan

I've had similar issues and tried all the things you tried. I have an iPhone 12 Pro running all the latest updates. Sometimes CarPlay works, sometimes it doesn't. And sometimes it starts working then just stops. Could find nothing on Honda's websites. Go figure.

ptwilli1

Level 1

8 points

Dec 21, 2021 11:05 AM in response to DWElwell

Maybe you tried this but resetting the head unit in my 2021 Honda Accord EX-L (iPhone 12 Pro Max) did the trick when wireless Carplay stopped connecting after IOS 15 update. Here's the instructions that worked for me, your model may be different.

Note current uptime:

Start car and visit this infotainment screen - Settings/System/About/Status - note the current "Up time"

Perform the reboot:

Turn off car
Perform the following in rapid procession:
Foot on brake - turn on car - shift to reverse - shift to neutral (all this should occur well before the Honda logo appears on the display)
When system boots, the "Ok" button should be grayed-out. This indicates the system is rebooting.

Verify reboot:

Once the system restarts, visit this infotainment screen - Settings/System/About/Status - and note the current "Up time" - It should show an up-time indicative of a recent system reboot.

ptwilli1

Level 1

8 points

Oct 15, 2021 7:41 AM in response to cfrey1

I noticed today after restarting my iPhone that I had to reboot the accord head unit again. Before that it worked great for several weeks but I agree it must be a Honda issue.

Feb 4, 2022 1:05 PM in response to AppManCan

I have been told it has to do with iOS update 15.1. Supposedly update 15.1.2 was supposed to fix it but it hasn’t for me. I have a 2020 CRV EX and an iPhone 13 running iOS 15.1.2

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21 Honda CRV Apple CarPlay issues