Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppManCan Author

Level 1

29 points

21 Honda CRV Apple CarPlay issues

Brand new 21 CRV. I’ve been having Apple CarPlay connection issues since day 1. It originally connected, then suddenly disconnected, then lost. I’ve tried the various fixes. Unplug and plug back the USB, remove and reconnect iPhone connection. Tried various cables. A reset holding the power button worked once. I also did the actual reset to factory too. It works intermittently, so frustrating!

Its definitely buggy. You would think by now Honda and Apple would have this working flawlessly!!

Has anyone actually found a permanent fix? Does any Honda owner actually have an ongoing stable connection experience with their iPhone and Apple CarPlay? If yes, please share your iPhone model, iOS, any solutions you may have found. Thanks.

I have an iPhone X, with iOS 14.3.

iPhone X

Posted on Dec 20, 2020 7:38 PM

Top-ranking reply

JanDarc1

Level 1

8 points

Posted on May 24, 2021 3:00 AM

Found 3 things that in combination made it work again!

CarPlay settings - allow CarPlay when phone is locked
Face ID & Passcode - allow USB Accessories
Reboot the CRV system by holding down the Volume knob until you get the ‘reboot’ command.

Worked for me as follows - before starting the car, removed USB cable, settings in phone adjusted as above, rebooted CRV system. Mine is working again after a few very annoying weeks.

View in context

Similar questions

124 replies

Mar 17, 2021 9:49 AM in response to Alvinnthn

The solution posted here (with the blue background from Bob A) worked for me:

https://www.vehiclehistory.com/questions/why-is-my-honda-crv-apple-carplay-not-working-127467

hope that helps!

JPattNY

Level 1

14 points

Mar 17, 2021 10:25 AM in response to just-let-me-post-pls

Thank you for posting. Have you continued to have luck with this for awhile after trying it?

Mar 17, 2021 10:29 AM in response to JPattNY

I just tried it for the first time earlier today, so can’t really speak to how long-term of a fix it is or how frequently you may need to do it.

Mar 17, 2021 10:49 AM in response to just-let-me-post-pls

I tried that in my girl’s car at first, but the problem came back. If yours does, try the factory reset I mentioned in my post a few replies up.

Mar 17, 2021 10:52 AM in response to boyyeetworld

Thanks for the heads up! I missed your post first time through but will check out if problem returns.

Mar 17, 2021 11:05 AM in response to AppManCan

Ah, it is possible that the cache is too small. My girl streams most of her music through Apple Music so maybe that’s the disconnect there between the factory reset working or not working.

MrFamu72

Level 1

4 points

Mar 21, 2021 9:02 AM in response to boyyeetworld

Thanks for the info! This worked in my 2020 Honda Civic EX-L

Lee_Bo

Level 1

21 points

Mar 21, 2021 9:26 AM in response to just-let-me-post-pls

Unfortunately rebooting didn't solve my infotainment / CarPlay issues. I had to do a factory reset. So far so good.

AppManCan Author

Level 1

29 points

Mar 21, 2021 9:52 AM in response to Lee_Bo

A reboot works for a short while, but issues came back for me not long after in my 21 CRV...

keep us posted if your have a different experience.

May 13, 2021 5:17 AM in response to AppManCan

You’re definitely not alone. My 2021 CRV is having the same problems. Very frustrating.

May 17, 2021 7:32 AM in response to bjones81574

https://automobiles.honda.com/information/customer-relations

MartFu

Level 1

4 points

May 21, 2021 5:03 PM in response to AppManCan

I was having a lot of the same issues mentioned with Apple CarPlay on my 2020 Honda CRV. After a couple trips back to the deal, I tried resetting my iPhone 12. This took care of the problem.

May 22, 2021 6:48 PM in response to AppManCan

After trying the factory reset on the radio unit of the CRV, I have had no problems for a couple of weeks now. Fingers crossed.

Lee_Bo

Level 1

21 points

May 24, 2021 5:22 AM in response to JanDarc1

I finally had to do a factory reset of the CRV's head unit. So far everything is working fine. However, this is the 2nd time I've had to do this since I bought the car in October '20.

Jul 13, 2021 2:57 PM in response to boyyeetworld

How do you do a reset in your car? Do you have to take it to the dealer or can you do at home?

21 Honda CRV Apple CarPlay issues