21 Honda CRV Apple CarPlay issues

Brand new 21 CRV. I’ve been having Apple CarPlay connection issues since day 1. It originally connected, then suddenly disconnected, then lost. I’ve tried the various fixes. Unplug and plug back the USB, remove and reconnect iPhone connection. Tried various cables. A reset holding the power button worked once. I also did the actual reset to factory too. It works intermittently, so frustrating!

Its definitely buggy. You would think by now Honda and Apple would have this working flawlessly!!

Has anyone actually found a permanent fix? Does any Honda owner actually have an ongoing stable connection experience with their iPhone and Apple CarPlay? If yes, please share your iPhone model, iOS, any solutions you may have found. Thanks.

I have an iPhone X, with iOS 14.3.

iPhone X

Posted on Dec 20, 2020 7:38 PM

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Posted on May 24, 2021 3:00 AM

Found 3 things that in combination made it work again!

  • CarPlay settings - allow CarPlay when phone is locked
  • Face ID & Passcode - allow USB Accessories
  • Reboot the CRV system by holding down the Volume knob until you get the ‘reboot’ command.

Worked for me as follows - before starting the car, removed USB cable, settings in phone adjusted as above, rebooted CRV system. Mine is working again after a few very annoying weeks.

124 replies

Jun 16, 2021 12:54 PM in response to nutznbolts

Thanks for sharing.

My issues continue it’s June 16 2021 - I bought the car Dec 1 2020.

Same issues.

You would think someone somewhere has figured out what the problem is,

if it’s another app interfering, if it’s the Honda Software, if it’s the Honda USB connector.

I would say I am a power user - lots of apps, songs, things on my phone. But it’s not just my iPhone 12 Pro Max 256 phone, it’s my sons iPhone XR phone that does similar issues.

Come on Honda and Apple!


Jul 5, 2021 7:01 PM in response to Rigo85

I don't think that's it. My problem is with podcasts, not music - or at least that's what I'm listening to when it just randomly disconnects. It makes my car stereo completely useless, plus my phone is useless when I'm in the car - if I use it for directions, it's illegal for me to be looking at my phone while I drive.


[Edited by Moderator]

Aug 2, 2021 4:47 PM in response to AppManCan

I have a 2020 CR-V and, I’m over this! This last time it disconnected, which was a few days ago, I haven’t been able do get it to reconnect. I’ve also had issues where my Bluetooth will just randomly disconnect in the middle of playing some music. It will say no device is connected, yet my phone is on the device list and the Bluetooth on my phone is still working.

Sep 12, 2021 9:35 PM in response to AppManCan

I’ve been having this issue for months now. The dealership told me to basically deal with it. It’s the most frustrating thing I’ve ever dealt with. I have a 2020 CRV hybrid. The car play will go out if I hit a small bump in the road or if I look in the general direction of my phone. It’s so annoying. I was told to maybe replace the USB port but I doubt that will do anything honestly. Hopefully they recall this issue and fix it ASAP.

Sep 18, 2021 3:23 PM in response to AppManCan

I’ve been having the same issues. I recently traded in my 2018 Hyundai for a 2021 Civic and have been having the same issues since day 1 and we’re going on month 2 since having the new car. At first I thought it was my phone because it was old (8plus) so I upgraded to 12 pro and it’s still doing the same thing. I keep my phone updated so no way it’s that. On top of that CarPlay worked great in both of my Hyundai’s. Reached out to Apple and they said it’s the car but if there’s no fix for the issue then I’ve gotten a new car and phone for nothing.

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21 Honda CRV Apple CarPlay issues

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