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Catalina login hangs when logging in using an account other than the main account

Mac mini running latest Catalina update


My son has an account on my Mac mini - I was logged into the Mac and my son logged in to his account while I was logged in. He’s done this hundreds of times with an issue but today he is getting the dreaded spinning wheel after entering his password. It’s been hung now for about 30 minutes.


I’d like to avoid rebooting the Mac if possible because I don’t want to lose things I was doing - is there any way to cancel his login attempt using the keyboard?


I should be able to log in remotely from another machine if that’s the best way to fix this - but haven’t tried it yet.


Thanks in advance




Mac mini, macOS 10.15

Posted on Mar 14, 2021 9:20 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2021 10:03 AM

Did Catalina just recently install the latest Security update?

Are there any new or failed processes running in your account?


It could be because of the recent macOS update or a hung process in your account.


Perhaps you need to visit and redo the setting for fast user switching.

https://support.apple.com/guide/mac-help/switch-quickly-between-users-mchlp2439/mac

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3 replies
Question marked as Top-ranking reply

Mar 14, 2021 10:03 AM in response to Pdk456

Did Catalina just recently install the latest Security update?

Are there any new or failed processes running in your account?


It could be because of the recent macOS update or a hung process in your account.


Perhaps you need to visit and redo the setting for fast user switching.

https://support.apple.com/guide/mac-help/switch-quickly-between-users-mchlp2439/mac

Mar 14, 2021 11:22 AM in response to den.thed

Yes - the latest Security update was installed. Unsure about failed processes.


I was able to connect to my account on the Mac Mini using Jump Desktop from my MacBook Pro. I closed up my Fusion VMs and other work and then tried to restart from the Jump Desktop session. Unfortunately the Mac Mini is still hanging but now that my work is closed I can use the Power button to reboot it.


Thanks for the suggestions.

Catalina login hangs when logging in using an account other than the main account

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