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Disabled App Store and iTunes

Hi, my AppStore and iTunes are saying disabled when I try update things / download things etc, I was recently hacked however I have changed all bank details etc and still not letting me in.

[Re-Titled by Moderator]

Posted on Jul 16, 2021 10:33 AM

Top-ranking reply

Limnos

Level 10

418,855 points

Posted on Jul 16, 2021 11:43 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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Disabled App Store and iTunes

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