MacBook Pro (15-inch, 2017) random reboots
My MacBook Pro (15-inch 2017) has an obvious problem as it keeps restarting randomly for months for no apparent reason. After following the whole procedure until the complete recovery without restoring the backup, I was directed to the store.
The first time, without even seeing the computer, I was told that it is almost certainly a problem with the logic board that is not convenient to replace and they offered me a trade-in. Anyway they would have done the tests. The tests did not reveal any hardware problems.
I brought it back to the store for more in-depth tests that once again did not reveal any hardware problems. The guy who returned the computer told me that in 1% of cases it is impossible for Apple to identify the problem. It seems to me a bit high proportion.
Where is the reliability of these machines if in a defective computer out of 100 it is not clear what caused the problem? Moreover, it seems to be a frequent problem on these machines, for sure I'm not the first. How is it possible that Apple is unable to identify the problem with such a high number of cases?
Why should I accept a very expensive repair without guaranteeing that the problem will be solved or spend as much money if not more for a new machine that with a not insignificant probability could have the same unsolvable problem?
MacBook Pro with Touch Bar
