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i am trying to reset an old Iphone for my grand daughter and do not remember the password. It is now locked

I have already performed the process of connecting to Itunes to restore it. But, I got a message that it can't be restored. An unknown error occurred. (4) What do I do know?

Posted on Jul 5, 2022 11:50 AM

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Question marked as Top-ranking reply

Posted on Jul 5, 2022 11:56 AM

See “Check your security software” here.

iOS update and restore errors - Apple Support

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i am trying to reset an old Iphone for my grand daughter and do not remember the password. It is now locked

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