You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shaga718 Author

Level 1

5 points

HomeKit stream limit

When my Logitech circle cam detects something and is notified on my Apple TV 4K, it does not show me a live view. It’s says stream limit is reached. How to fix this. Thank you

Posted on Jul 6, 2022 3:22 PM

Top-ranking reply

KillerFocus

Level 3

595 points

Posted on Jul 6, 2022 7:54 PM

If you are using Homekit Secure Video, there are limits based on your iCloud+ plan

You can read more about it here:

Store encrypted security camera footage in iCloud with HomeKit Secure Video - Apple Support

View in context

Similar questions

3 replies

Top-ranking reply

KillerFocus

Level 3

595 points

Jul 6, 2022 7:54 PM in response to shaga718

If you are using Homekit Secure Video, there are limits based on your iCloud+ plan

You can read more about it here:

Store encrypted security camera footage in iCloud with HomeKit Secure Video - Apple Support

shaga718 Author

Level 1

5 points

Jul 6, 2022 8:18 PM in response to KillerFocus

Thanks for the reply. I have the 2tb iCloud apple one plane. I’m looking for my Apple TV to give me the option to stream the recording as soon as it appears on my tv. At the moment it’s just showing me a still picture and saying limit reached. Which im guessing means it can play the recording but I’m missing something. Thanks

Jul 6, 2022 8:25 PM in response to shaga718

Different manufacturers have different limitations that are separate from the iCloud+ limits. I believe that Lgitech cameras leveraging Homekit Secure Video have a stream limit of one which means only a single viewer can see the live feed.

HomeKit stream limit