Ask to Buy
I have followed all the online instructions to set up Ask to Buy. Yet I don’t receive the notifications from my son. What do I need to do to correct this?
iPad Air, iOS 12
Question marked as
Top-ranking reply
Hello Huzish,
If Ask to Buy isn't working, read the suggestions in this document --> If Ask to Buy isn't working - Apple Support
Make sure notifications haven't been disabled. This article discusses notifications --> Use notifications on your iPhone or iPad - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
● If this is a service, try disabling it and turning it back on.
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support