If you're trying to erase your phone, but you only see the option to "Turn Off" instead of "Erase," it could be due to the settings on your device. Here's what you can do:
- Make Sure You're Signed In: Ensure that you are signed in to the device with the same Apple ID that is associated with Find My iPhone. This is necessary to access the "Erase" feature.
- Disable Find My: To erase your device, you need to disable "Find My." Follow these steps:
- Go to "Settings."
- Tap your name at the top to access your Apple ID settings.
- Scroll down and tap "Find My."
- Toggle off "Find My iPhone."
- Turn Off Activation Lock: Once "Find My" is turned off, you can then turn off the Activation Lock. This is a necessary step before erasing your device.
- Erase Your Device: After both "Find My" and Activation Lock are turned off, you should be able to go back to "Settings" and then "General." Scroll down and tap "Reset," and then select "Erase All Content and Settings."
Please note that these steps may vary slightly depending on your iOS version, so make sure to follow the instructions that correspond to your specific device and iOS version.