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Apple ID & Keychain Problems with fresh install of Mac OS Catalina

I just reinstalled Catalina, now I cannot use Keychain, I'm stuck on Update Apple ID Settings. I've restarted my iMac, reinstalled Catalina, logged out of Apple with both iPhone and iMac in iMessages and Apple ID. iPhone logged back in with no problems, iMac logs into Apple ID but will not let me click on Keychain. I've been in Preferences for two days, filling in passwords, iPhone unlock code, iMac unlock passwords, no relief. Help

MacBook Air 13″, macOS 10.15

Posted on Oct 11, 2023 7:38 PM

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Question marked as Top-ranking reply

Posted on Oct 11, 2023 8:56 PM

Reaching for straws here, but...


Mar 1, 2019 10:39 AM in response to if240

I was having this problem trying to add a mail (not gmail) account just for Notes. In my ~/Library/Keychains folder, I found a subfolder with a long hexadecimal and hyphens name. I deleted that subfolder, logged out, and logged back in. I was then able to add the account, without having lost any passwords from my keychains.


The password of your macOS user account might not match the password of your login keychain. Either create a new login keychain or update it with your new password.

If you need to update your keychain password on Mac - Apple Support 

https://support.apple.com/en-us/HT201609#:~:text=Either%20create%20a%20new%20login,password%20of%20your%20login%20keychain.


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1 reply
Question marked as Top-ranking reply

Oct 11, 2023 8:56 PM in response to ahelicopter

Reaching for straws here, but...


Mar 1, 2019 10:39 AM in response to if240

I was having this problem trying to add a mail (not gmail) account just for Notes. In my ~/Library/Keychains folder, I found a subfolder with a long hexadecimal and hyphens name. I deleted that subfolder, logged out, and logged back in. I was then able to add the account, without having lost any passwords from my keychains.


The password of your macOS user account might not match the password of your login keychain. Either create a new login keychain or update it with your new password.

If you need to update your keychain password on Mac - Apple Support 

https://support.apple.com/en-us/HT201609#:~:text=Either%20create%20a%20new%20login,password%20of%20your%20login%20keychain.


Apple ID & Keychain Problems with fresh install of Mac OS Catalina

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