21 Honda CRV Apple CarPlay issues

I am convinced that this is a Honda issue, not an Apple issue, because I have had this problem with both CarPlay (Apple XR) and using Android Auto (Samsung Galaxy S20+ 5G) in my 2020 CR-V. The Apple would cut on and off. My Android was just three days old and it started doing the same and then just completely stopped connecting. I took it into Honda twice. The first time, they were able to get Apple CarPlay to work with a technician's phone, so they were convinced it was my problem. I told them to test it with an Android, and lo and behold, it didn't work for them. They did a computer reboot and it worked. Not 48 hours later, it stopped working again. I went back to the dealership and they looked at it again. This time, they claimed to have tested it with "multiple" iPhones and Androids and also talked to Honda headquarters. In essence, I was told there was something wrong with my phone, not the Honda system, and there was nothing more they could do. They gave me a list of things to try, most of which was ridiculous, but I tried them all out before leaving the dealership and the Android still wouldn't connect. I went back to the iPhone that afternoon. By the next morning, it was back to having connectivity issues, too. I'll be trying another Honda dealership next. If that fails, I'm not sure what else to do, but there's no excuse for having an 8-month-old car with a feature that hasn't worked correctly from day 1.

I have a 2021 Civic Touring and my problems started after loading 14.4 on my IPhone X. After checking everything out (Cables, Settings, Pairings, ……….) I replaced the phone with a 12 Max Pro and the same thing!! Honda/Apple (👉🏻/👈🏻) I have tried my phone on about every other make of vehicle with Car Play and I am Absolutely Astonished that I have NOT had a single issue!! (Well Played Apple!!) I currently drive down the road and when it drops out of Car Play I reach down and unplug then replace the USB cable in the console and it works again for an unspecified amount of time. Honda needs to PULL THEIR HEADS OUT OF THEIR ***** AND GET THIS REMEDIED ASAP!!

same problem with our Honda CRV Hybrid with top stereo option. Works then doesn’t work. Unpairing and repairing works but is awkward to repeat the routine.

Unfortunately rebooting didn't solve my infotainment / CarPlay issues. I had to do a factory reset. So far so good.

After trying the factory reset on the radio unit of the CRV, I have had no problems for a couple of weeks now. Fingers crossed.

It has been over a month now and, knock on wood, the factory reset of the infotainment system worked. We haven’t had any issues with either of our iPhones (xs max and iPhone 12) connecting since.

Also, Apple had an update a couple of days ago to solve the apple car play issues. The reboot worked for mE before the IOS update.

Hey AppManCan. I'm unfamiliar with the 2021 CRV, but does it have wireless Carplay?

I have a 2018 CRV EXL AWD and CP worked great for a while then started showing some of the symptoms you are describing. I did a factory reset of the head unit and those issues stopped. iPhone 11 Pro Max, iOS 14.4, hard wired. (bought a wireless adapter but that's another story) Seems strange using Carplay on an Android head unit.

2021 CR-V Hybrid Touring owner here. Same issues with mine. Rebooting and force restarting the phone (iPhone 11 Pro Max 256 GB) can get things back up and running, but no clear long-term solution in sight.

I have a 2018 Honda Fit Sport and Im currently having the same issue but I think the new high quality music that came with the new update is what's causing the disconnection. It finally stops disconnecting when I change from one playlists to the other.

It's pretty straightforward. I found out how to do it online (https://www.vehiclehistory.com/questions/what-is-the-honda-crv-radio-reset-procedure-108350):

In order to reset the radio on Your Honda CR-V You'll first need to give the vehicle power but leave the engine off. Now You'll want to turn on the radio for 10 seconds and then turn the radio off. Now turn on the radio again but this time hold down the power button for several seconds. You will see a code pop up on Your screen. This is code will now need to be entered in to the radio using the present numbers that are located on it.

I've done this a few times, plus I've reset my phone, but still have the same issue with my iPhone. It disconnects randomly. There's a software issue that I really hope gets resolved soon.